Dugan Truck Line (DTL) was started by John E. Dugan with one truck in 1960, and the business is currently owned by two of his sons. With 11 terminals, Dugan serves six states in the Midwest.
2800 Nicholson Ave. Kansas City, MO 64120
866-747-4754
custserv@dugantruckline.com
Know the details of the pickup and delivery locations of your shipment. You can avoid unexpected charges like limited access or residential delivery fees if you make your carrier aware ahead of time.
A major factor in the cost of an LTL freight shipment is the freight class of the goods being shipped. In order to get an accurate quote for your shipment, you need to provide the correct freight class.
Make sure all items are packaged, palletized, or crated securely based on the type of items being shipped.
Simply put, a limited access fee is an extra charge passed on by the carrier for any shipment that, due to location, will take extra effort or time to navigate. This includes places that are difficult to get to, congested areas, or destinations that have strict security requirements.
A freight carrier's legal liability determines the extent to which they are responsible for loss or damage to goods in transit. There are limitations and stipulations with every case of damage or loss, including the Carmack Amendment, which outlines five exceptions to carrier liability.
Shippers often make the mistake of assuming that their freight shipping is automatically insured under the carrier's limits of liability. The truth is that carrier liability is not the same as insurance and may not cover the full value of your freight shipment.
