Forward Air is a ground transportation company. Its service area includes the U.S., Mexico, and Canada. It is headquartered in Greeneville, Tennessee.
2630 TRANSGLOBAL DR. SUITE 101 LOUISVILLE, KY 40219
502-966-6069
custserv@forwardair.com
A major factor in the cost of an LTL freight shipment is the freight class of the goods being shipped. In order to get an accurate quote for your shipment, you need to provide the correct freight class.
Make sure all items are packaged, palletized, or crated securely based on the type of items being shipped.
Remember that residential deliveries result in additional fees, and that a business that operates out of a home, or even a residential area, can be considered residential.
A freight carrier's legal liability determines the extent to which they are responsible for loss or damage to goods in transit. There are limitations and stipulations with every case of damage or loss, including the Carmack Amendment, which outlines five exceptions to carrier liability.
Shippers often make the mistake of assuming that their freight shipping is automatically insured under the carrier's limits of liability. The truth is that carrier liability is not the same as insurance and may not cover the full value of your freight shipment.
The most important steps to take when shipping fregile items are: select the right box, utilize dunnage, affix the proper labeling to the item, purchase appropriate freight insurance, and carefully inspect items upon delivery.
