Saia is an LTL carrier that was founded in Louisiana in 1924. Its direct service area covers the contiguous U.S. It is currently headquartered in Johns Creek, Georgia.
1101 West Craighead Road, Charlotte, NC 28206
Get a quote to have an estimate of your shipping cost.
Make sure your shipments are the standard pallet size. Stacking a pallet too high could result in higher shipping fees.
Record your shipment dimensions and weight accurately to avoid overspending.
Packaging your freight properly is the best way to protect your items from damage and make them easier to transport. Packaging comes in a wide range of materials and styles, and what you choose should be determined by the size, weight, shape, and fragility of the items in your shipment.
When dealing with damaged freight, it is critical to identify and record the damage as soon as possible, preferably at the time of delivery. To file a successful cargo claim, you will need evidence of damage to the freight at the time of delivery so it can be proven that any damage occurred while the cargo was in transit. Once your claim is filled out and submitted, a claim specialist will review your submitted documents and may reach out to you to request additional information.
LTL freight rates are determined based on a shipment‚Äôs weight, dimensions, freight class, origin and destination, fuel costs, and any accessorial charges. Every LTL carrier establishes its own base rates, but many are willing to negotiate discounts. It can be challenging to accurately compare LTL shipping rates just by looking at base prices or discounts because they‚Äôre almost always different from carrier to carrier, so it‚Äôs important to do thorough research or partner with a 3PL before you ship.