Saia is an LTL carrier that was founded in Louisiana in 1924. Its direct service area covers the contiguous U.S. It is currently headquartered in Johns Creek, Georgia.
2904 Torrence Drive Greensboro, NC 27406
(336) 574-0618
Set expectations properly and make sure the recipient of your shipper knows that the delivery date can vary.
Get a quote to have an estimate of your shipping cost.
Make sure your shipments are the standard pallet size. Stacking a pallet too high could result in higher shipping fees.
The most significant difference between LTL and full truckload (FTL) freight is the size of a shipment. As the name suggests, less-than-truckload (LTL) only takes up a portion of a trailer, while FTL fills it entirely. When shipping FTL, you are responsible for the total costs associated with the truck, driver, fuel, and other transportation costs. With LTL, you share those costs with the other shippers who have shipments on the trailer.
Packaging your freight properly is the best way to protect your items from damage and make them easier to transport. Packaging comes in a wide range of materials and styles, and what you choose should be determined by the size, weight, shape, and fragility of the items in your shipment.
When dealing with damaged freight, it is critical to identify and record the damage as soon as possible, preferably at the time of delivery. To file a successful cargo claim, you will need evidence of damage to the freight at the time of delivery so it can be proven that any damage occurred while the cargo was in transit. Once your claim is filled out and submitted, a claim specialist will review your submitted documents and may reach out to you to request additional information.
