Saia is an LTL carrier that was founded in Louisiana in 1924. Its direct service area covers the contiguous U.S. It is currently headquartered in Johns Creek, Georgia.
4525 South Palisade Avenue Wichita, KS 67217
Precisely measure, weigh, and describe your shipment in order to get an accurate quote.
If any accessorials are needed for your shipment, such as a liftgate, make sure your carrier is aware ahead of time so that they send an appropriately equipped truck.
Keep in contact with your carrier or 3PL while your shipments are in transit. In the case of any unexpected developments, it's best to know sooner rather than later.
Limited access locations are defined by the following conditions: not open to the walk-in public during normal business hours, not having personnel readily available to assist with the delivery or pickup function, and not having access to loading dock or platform.
A limited access location is any destination that LTL trucks cannot enter and make a standard delivery or pickup. This means the driver will require more time and work to load, unload, and deliver a shipment. This can include not having a loading dock, the space being too small for a truck to enter, not having access during normal business hours, or not having personnel available to assist with the delivery.
For LTL freight shipments, carriers determine their liability on a dollars-per-pound basis depending on freight class, packaging, commodity type, and other factors. Basically, carrier liability covers a limited dollar amount for only a fraction of the possible damages that can occur during shipping, and only if those damages are a direct fault of the carrier. If what you are shipping is sturdy and not of high value, carrier liability may be enough coverage. However, if you are shipping anything fragile, unique, or valuable, it is recommended that you consider purchasing additional freight insurance.