Headquartered in Overland Park, KS, YRC Freight is an asset-based service provider with LTL service throughout North America. Parent company, Yellow Transportation, was founded in 1924.
280 HUMBOLDT LANE Greeneville, TN 37745
800-610-6500
customer.service@yrcfreight.com
Keep in contact with your carrier or 3PL while your shipments are in transit. In the case of any unexpected developments, it's best to know sooner rather than later.
Know the details of the pickup and delivery locations of your shipment. You can avoid unexpected charges like limited access or residential delivery fees if you make your carrier aware ahead of time.
A major factor in the cost of an LTL freight shipment is the freight class of the goods being shipped. In order to get an accurate quote for your shipment, you need to provide the correct freight class.
For LTL freight shipments, carriers determine their liability on a dollars-per-pound basis depending on freight class, packaging, commodity type, and other factors. Basically, carrier liability covers a limited dollar amount for only a fraction of the possible damages that can occur during shipping, and only if those damages are a direct fault of the carrier. If what you are shipping is sturdy and not of high value, carrier liability may be enough coverage. However, if you are shipping anything fragile, unique, or valuable, it is recommended that you consider purchasing additional freight insurance.
Simply put, a limited access fee is an extra charge passed on by the carrier for any shipment that, due to location, will take extra effort or time to navigate. This includes places that are difficult to get to, congested areas, or destinations that have strict security requirements.
A freight carrier's legal liability determines the extent to which they are responsible for loss or damage to goods in transit. There are limitations and stipulations with every case of damage or loss, including the Carmack Amendment, which outlines five exceptions to carrier liability.
