Best Practices

Customer service in the freight industry has long been in need of updates and improvements. Most customer service models...

Packaging cargo properly when shipping is crucial to the safety, protection, and transportability of your shipment while it is in transit...

Utilizing a 3PL to manage your LTL freight shipping is advantageous in a number...

Damage and loss are an unfortunate reality in the world of freight shipping, and fragile items are even more prone to potential damage during transit. To avoid angry customers, lost...

In today’s crowded freight market, building a relationship between shippers and carriers is more important than ever. The more freight a carrier can deliver in a day and...

Delays to your LTL freight can be frustrating, and in the current crowded shipping market, they can be inevitable. The best way to combat unexpected LTL freight delays is...

When you search for LTL shipping rates online, work with a 3PL, or call carriers, the first instinct is to look for the lowest available price. While price is certainly important, “cheapest rate” and “best rate”...

Carrier liability refers to how a carrier is responsible for lost, damaged, or delayed freight. For LTL freight shipments, carriers determine their liability on a dollars-per-pound basis...