Understand Storage Fees

Transcript

Sometimes Less-than-Truckload carriers have to provide unexpected services or accommodations in order to complete your delivery. This results in additional fees. Koho is here to help you avoid unexpected charges. Today, we’re talking about storage fees.Storage fees are charged when freight cannot be delivered and has to be housed by the carrier. This can happen for a variety of reasons. The delivery destination may have been closed, the recipient may have rejected the delivery, or the destination address may have simply been wrong. Generally, if the freight has to be stored for more than 48 hours, the carrier will charge a fee. The amount of the fee typically depends on how long the freight is stored.The key to avoiding storage fees is communication. Make sure the recipient of your shipment knows when it is going to arrive so they can be prepared for it. When you ship with Koho, we keep you informed about any updates to your shipments. If there are any changes to the expected arrival date, let your recipient know as soon as possible.Want to learn more about how to avoid unexpected fees? Go to gokoho.com.

What are freight rebills or additional charges?

Typically, when you buy a product or service you know exactly how much you’ll be paying. With less-than-truckload (LTL) shipping, that’s not always the case. After your shipment has been completed, additional charges, also known as rebills, can be added to the price you were initially quoted. Because of how complex LTL shipping can be, rebills are a fairly common occurrence in the LTL industry. Delays that keep the driver waiting, inaccurate freight measurements or weights, incorrect paperwork, or unexpected equipment needed to load or unload your cargo can all result in unpleasant surprises on your invoice. And they can be substantial.

What are storage fees?

Storage fees are charged when freight cannot be delivered and has to be housed by the carrier. This can happen for a variety of reasons. The delivery destination may have been closed, the recipient may have rejected the delivery, or the destination address may have simply been wrong. Generally, if the freight has to be stored for more than 48 hours, the carrier will charge a fee. The amount of the fee typically depends on how long the freight is stored.

How do I avoid storage fees in the future?

Communication is key. Be sure to inform the recipient of the expected arrival date of the shipment and update them if there are any changes. If you’re shipping with Koho, we’ll let you know of any changes to your shipment as they happen.

< Back to Freight Bills