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How to access terminal contacts

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Terminal Contacts are available for shipments in ‘In Transit’ and ‘Delivered’ statuses. To see Terminal Contact Info, go to a shipment's ‘Tracking tab’. If terminal information is present, clicking on ‘Terminals Contacts’ will open a modal with the three closest Terminals to your Origin or Destination.

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Additional How-To Resources:

Book a shipment on Koho

Manage your shipments

Access terminal contacts

Access messages

File a claim

Manage invoices

Generate reports

Manage profile settings

HOW-TO RESOURCES:

  • Koho Platform
  • Koho's booking process
  • How to navigate the dashboard
  • How to manage shipments
  • How to access terminal contacts
  • How to access messages
  • How to file a claim
  • How to manage invoices
  • How to generate your reports
  • Your profile settings
  • Credit Account
  • How to apply for Koho credit account
  • What information is required for credit account?
  • What is the credit approval process?
  • What if I am denied?
  • How do I setup my credit account?
  • How to set your credit account as default payment method
  • How to view your credit account invoices
  • How to pay credit account Invoice
  • How to download a summary of your outstanding credit account invoices
  • What does my credit account status mean?
  • What are my credit terms?
  • How can I increase my credit limit?
  • How can I manage my credit account notifications?
  • Koho Invoices
  • View all invoices
  • View an invoice
  • Pay an invoice
  • Setup payment methods
  • Invoice emails
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