How do I know why I was denied credit?

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An email will be sent

You will receive an email when your credit account application was denied.

On Koho

You can also view your credit account status on the Payment Management page on Koho. Here you can see if your credit account we denied.

When can I reapply for credit if I’m not approved?

We understand that circumstances change, so please reapply in 6 months for an updated decision. In the meantime, you can ship with any of our other supported payment methods.