Once an invoice has been issued, Koho will send an email to whomever is listed as your company's 'billing contact'. The billing contact will receive all invoice-related emails.

Follow the steps below to learn how to do this:

1. Access your profile settings via the top navigation bar.
2. Select “Payment Methods” from the menu.
3. Scroll down to the 'Billing Contact' section of the page.
4. Select the dropdown menu and choose which of your team members you would like to have listed as your billing contact.

If you do not see the correct person listed in the dropdown menu, you can add them to your team by clicking 'Team' in the side navigation bar.

Keep in mind that if you do not select a billing contact, we will choose your team's manager as the default contact. If there is no manager on your team, we will default to the first team member added to your Koho account.
‍

How to add a new team member to your Koho account

In the 'Team' section of your profile settings menu, you will see all of the team members listed in your account. Click 'Invite Member' to add a new team member. Once they have been included as a member of your team, you can add them as a billing contact via the 'Payment Methods' page.