Invoice Topics

Invoicing Introduction

Invoices for your Koho shipments will be attached to your shipment and sent to your email address automatically.  The timing of invoice issuance depends on your payment terms.

All of your invoices will be visible on the Invoice tab, which can be found at the top of the Koho site. Each shipment's details page will also contain a “Charges” tab where you can view and interact with invoices pertaining to that shipment by clicking the invoice number.

All invoices will have an issue date, due date, amount and remaining balance.  The status of an invoice will tell you whether or not you need to take any action.

Emails concerning invoices will contain a link that will allow you to log in to view further information and pay the invoice. When logged in to Koho you can set up automatic payments for invoices and make individual payments via ACH or credit card.

Overview of an invoice

The invoice document contains all the information about your invoice and needed shipment details. You can from here download the invoice or pay the invoice.

At the top of the invoice you can see when the invoice was issued, it’s due date, total amount of the invoice, the remaining balance amount as well as the invoice amount status. Here you will also find the contact information for the "bill to" and "pay to" person(s) of that invoice.

Next you will see the summary of your shipment charges with the total amount which is the invoice total. 

If an invoice note was added, you will see it displayed under the summary or charges. 

You will also be able to see the payment history for this invoice with the information of when a payment was made, the payment method used, the amount and if the payment was successful. 

On the left side is where you can find information about the shipment including a link to the shipment details as well as any important shipment documentation. This documentation can be downloaded.

You can click the back button to return to the shipment details page or the invoices list page (depending on how you navigated here).

Relevant information

What does the invoice status mean?

How to view your invoice

How to view all of your invoices